FAQ

WHAT IS THE GENTLE PRO® SERIES LASER SYSTEM? 

The Gentle Pro® Series is a consolidated, dual wavelength laser platform that combines
a fast and powerful 755 nm Alexandrite laser with a 1064 nm Nd:YAG laser to deliver a
range of treatments. For over two decades, the Gentle Family® of devices has been a
gold standard for hair removal and treatment of vascular and pigmented lesions with over
10,000 lasers in use worldwide in over 86 countries.

WHAT DOES THE GENTLE PRO® SERIES TREAT?
The Gentle Pro Series are best known for hair removal for all skin types, providing up to

80% permanent hair reduction after three treatments.1
The device does not treat white,
blonde or gray hairs. In addition to hair removal, the device platform can be used for the
effective treatment of pigmented lesions, vascular lesions such as diffuse redness, facial
veins, spider, leg veins, and wrinkles.

WHAT CAUSES EXCESSIVE HAIR GROWTH? 

Excessive hair growth in women often results from normal biological changes that women
undergo throughout life, such as puberty, pregnancy, menopause and aging. Any one of
these changes may cause an increase in hair growth in areas which never had hair before,
or cause a small problem area to worsen.

WHY DOES HAIR REMOVAL TAKE MULTIPLE TREATMENTS
FOR PERMANENT RESULTS?

Hair grows in repeating cycles, and only in the actively growing phase does the hair
contain enough pigment to absorb sufficient energy to disable the hair follicle. When hair
is in the dormant phase, it has little or no pigment, and it cannot absorb laser energy.

HOW DOES THE TREATMENT WORK? 

The Gentle Pro Series lasers work by selectively targeting a specific chromophore (colour).
This could be the melanin in a hair follicle or pigmented lesion. When treating vascular
lesions, the laser targets haemoglobin within the blood of the vessel and coagulates
it. The laser light is absorbed into the target and heats that target to a high enough
temperature to destroy it, but without damaging the surrounding tissue.
The epidermal (skin) protection is provided by the Dynamic Cooling Device™ (DCD™)
cooling system which sprays the skin before each laser pulse with a liquid coolant. This
cooling system is also adjustable, making sure the procedure is as comfortable as possible
for individual needs. 

WHAT CAN YOU EXPECT? 

The number of treatment sessions required varies from patient to patient, the number and timing of
these treatments will be determined by your provider.
The duration of each session varies from person to person, but on average they last about 20-30
minutes.
The Gentle Pro Series lasers have a unique, integral skin cooling system, so most patients find
Gentle Pro Series treatments extremely tolerable. Some people experience a sensation similar to
having an elastic band snapped against the skin during treatment.
After the treatment, a cool compress or gel pack may be applied. If you do have any redness or
swelling after treatment, this should resolve in a couple of hours. Permanent side effects are rare but
should be discussed with your provider.
You will be able to resume normal activities after each session, but you may be given specific advice,
such as avoiding sun or abrasive skin cleansers on treated skin for a few days.
You should always follow specific instructions from your healthcare provider.

CAN YOU TREAT ALL SKIN TYPES? 

Our Gentle Pro Series of lasers are the gold standard in all Fitzpatrick Skin Types. The
GentleMax Pro® laser is best of both worlds, combining the 755 nm Alexandrite laser with the 1064
nm Nd:YAG laser for high performance treatment capabilities in terms of speed, ease-of use, and
patient satisfaction.

WHAT MAKES THE GENTLE PRO SERIES UNIQUE? 

The Gentle Family is widely recognized as a world leader in hair removal, with over 20 years of
expertise and 10,000 systems installed globally in 86 countries. It is also the leading hair removal
brand chosen by dermatologists.

ARE THERE ANY SIDE EFFECTS? 

Skin may be slightly red and/or swollen immediately following the procedure, which typically lasts from a few minutes to several hours.

WHEN WILL I START SEEING RESULTS?

 Treatment results may vary depending on your specific needs and the type of treatment you are undergoing. Typically for hair removal, a minimum of 4-6 treatments are recommended. 

IS THERE ANY PAIN? 

The Gentle Pro Series laser systems use Dynamic Cooling Device™ (DCD™), which provides a cooling burst of cryogen to ensure that the treatments are comfortable and the skin is consistently protected. 

IS THERE ANY DOWNTIME? 

Patients can resume daily activities immediately after treatment. To reduce any redness or swelling after treatment, it is recommended to apply a cool compress, aloe vera and/or topical corticosteroids. Additionally, it is recommended to avoid sun exposure after treatment and apply a sunblock with SPF 30 or above.